Sophos web intelligence update stopped server 2012


















This service starts and runs anti-virus software components, including the on-access scanner. On computers without the WSC, the service runs but does nothing. Monitors a distribution folder share and updates endpoint components including malware IDEntity files whenever there are newer versions available.

This will also download when the local AutoUpdate cache is incomplete or when the catalog in the share has changed.

Protects the computer against unauthorized traffic. Controls security rights and access to configuration options. Performs device control functions such as detecting and blocking unauthorized USB devices attached to the computer. Prevents undesired actions to Sophos components that is explained further on KBA Provides support for Sophos Patch management.

With Web Protection enabled, browser traffic is routed via this service over localhost. It will be the process that shows as accessing the internet. Reconfigures the Sophos Web Intelligence components. Ensures web usage is safe and consistent with policy. Forwards the results to the HIPS system to determine any follow on actions.

MCS on endpoint computers receives messages from the Sophos Cloud and routes them to other components for implementing. It also sends messages back to the server regarding the health and configuration of the endpoint installation. You can monitor and configure Windows Firewall and monitor other registered firewalls on your computers and servers using a Windows Firewall policy.

This feature is focused on preventing undesired actions by administrators such as stopping services and killing processes. Read, Sophos Endpoint Defense: Overview. This cleans threats detected by Intercept X and Exploit Prevention. Also cleans threats for PE files. This is used to scan files for reputation, deep learning, and Application ID. A tool to find, troubleshoot, and resolve issues with Windows endpoints and servers using the Sophos Endpoint Agent.

Enables your devices to communicate all policy and reporting data via a local server. Server Lockdown uses technology that only allows approved applications to run on your servers. Controlling what can run and modify applications makes it harder for an attacker to hack the server.

Enables devices to get their Sophos updates from a cache server in the network which saves bandwidth, as well as directly from Sophos. Monitors system-critical files, folders, registry keys, and registry values. Allows administrators to gain visibility into their environment and get immediate answers to any pressing question. It allows direct access to a device to understand it's current running state and historic activity. Allows administrators to remotely connect to devices and get access to the command line interface to in order to perform further investigation or take actions.

Used by the Managed Threat Response service for threat hunting and monitoring for suspicious activity. This engine is included with Sophos security products and provides protection against malware and other threats. Prevents undesired actions to Sophos components which is explained further in KBA Allows customers and Sophos to release items from the SafeStore which will move the items back to their original locations, basically reverting them to a state before removal.

Are you sure no other service failed during that startup? As far as I could tell it was this this service. But I must confess that I did not check the Event Viewer thoroughly!

As long as this service is behaving as it should, I will investigate further and see if I can reproduce the error. If you run:. Looking at the service registration details under:.

I see the "Group " is "Event Log " which makes it start very early on in start-up, I guess this is why it is a service, to guarantee it runs early enough to do the neccessary unloading and loading of the LSP.

The Windows Internals books have a good section on startup and shutdown. If so, I am assuming it is required to start so early because if the Web Intelligence portion of the software does have an update it would need to be updated before the swi service itself is started.

Otherwise updates would not take effect until next reboot or the service is restarted? For the option "disableLsp" would this prevent the ability to SWI to be able to monitor the traffic coming through the web browser into the PC?

This would effectively disable SWI without shutting off the service? But since this is for the update exe.. Are these options required depending upon whether or not the service decides it needs to update? I am getting a similar notification running SEC 5. In the daily server performance report email Sophos Web Intelligence Update is listed as an 'Auto-started Service Not Running' which flags as an error.

I understand that although set to auto, this service only runs when needed so this is not a true error, just wondering if there is a way to suppress this notification with a view to tidying the logs. I have the same issue on an SBS server. What does it do? Am I forced to deploy it, even if we don't use it? Can I get rid of it? My goal is to not bog down our network using cloud scanning, and to not bog down our PCs by running unneeded services on them.

But on the other hand it is very good to hear that a company has policies in place and it is being enforced. As there is no apparent way to uninstall, I would recommend phoning Sophos support to assist further. I contacted them.

There isn't any way to block it from running. Even if I turn it off via the registry, Sophos turns it back on during policy enforcment. Multi engine scanning on the firewall and more scanning on the proxy is enough. Tossing cloud scanning on top of that is plain wasteful not to mention the performance degredation to both the PC's and the company wide internet. I'm aware this is an old thread, however I have been contacted by a customer who has come accross this thread and queried whether these statements are indeed correct this thread will still appear in search engines etc, so I would like to clarify the matters discussed to prevent any misinformation.

Presumably you have on-access scanning turned on right? As it's the most crticially important feature of the software to have on for security reasons, if so, then web intelligence will replicate that, and thus, be turned on.



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